Privacy Policy

Last Updated: March 3, 2026

KrushFlow ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including phone calls, text messages, and website.

SMS Messaging Privacy

When you provide your mobile number and consent to receive text messages from Boss Orchestrator (operated by KrushFlow), we collect and store your phone number, consent status, consent timestamp, message history, delivery records, and any message replies you send to us.

We use this information to provide operational communications such as job dispatches, scheduling updates, service coordination, confirmations, and support responses. We may also use message logs for internal troubleshooting, compliance, abuse prevention, and service quality monitoring.

We do not sell your mobile number or SMS consent data. We do not share SMS opt-in data with third parties or affiliates for their own marketing use. We only share messaging data with service providers that help us deliver and support the messaging service, such as telecom and software infrastructure vendors, subject to contractual confidentiality and operational necessity.

You can opt out of SMS at any time by replying STOP. You may request help by replying HELP or by contacting us through the support methods listed on this website.

If you opt out, we may retain limited records necessary to maintain suppression lists, document consent history, comply with legal obligations, resolve disputes, and prevent accidental re-enrollment without renewed consent.

Information We Collect

• Contact Information: Name, phone number, email address, and business name provided during phone conversations, through our website, or via SMS consent forms.
• Communication Records: Records of phone calls (including call recordings for quality assurance) and text message exchanges.
• SMS Consent Records: Consent status, consent timestamp, source page URL, and IP address at time of consent.
• Business Information: Information about your business, industry, website, and marketing needs shared during consultations.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

How We Use Your Information

• To provide and improve our marketing and AI automation services
• To send operational SMS messages to contacts who have provided consent
• To communicate with you about our services, including follow-up calls and text messages
• To schedule and confirm appointments
• To send service-related notifications and updates
• To process payments and fulfill service agreements
• To comply with legal obligations

Text Messaging (SMS/MMS)

By providing your phone number and consenting to receive messages via our SMS consent form, you agree to receive text messages from KrushFlow and Boss Orchestrator related to operational coordination, including job dispatches, scheduling, confirmations, and service updates. Message and data rates may apply. Message frequency varies.

• Reply STOP to any message to opt out of text communications.
• Reply HELP for assistance.
• We will not share your phone number or SMS opt-in data with third parties for their marketing purposes.

Call Recording Disclosure

Phone calls with KrushFlow may be recorded for quality assurance and training purposes. You will be notified at the beginning of any recorded call. By continuing the call after notification, you consent to the recording.

AI Disclosure

KrushFlow uses AI-powered assistants for outbound calls and text message communications. Our AI assistants will identify themselves as AI at the start of every conversation.

Information Sharing

We do not sell your personal information. We do not sell SMS opt-in data. We may share your information with:

• Service providers who assist in delivering our services (e.g., communication platforms, payment processors), subject to contractual confidentiality
• As required by law, regulation, or legal process

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Request access to your personal information
• Request correction or deletion of your data
• Opt out of SMS communications by replying STOP at any time
• Opt out of marketing communications at any time
• Request to be added to our Do Not Call list

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

KrushFlow
Email: support@krushflow.com
Phone: (270) 398-2570

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Back to Home | Terms & Conditions | SMS Consent