Privacy Policy

Last updated: February 21, 2026

KrushFlow ("we," "us," or "our") operates the krushflow.com website and related services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and business information when you fill out contact forms or request an audit
• Website URLs submitted for analysis through our audit tools
• Communication records when you interact with our team via email, phone, or chat
• Payment and billing information when you subscribe to our services (processed securely through Stripe)

2. Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• Browser type, operating system, and device information
• IP address and approximate geographic location
• Pages visited, time spent on pages, and navigation paths
• Referring website or source that brought you to our site

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our site. These include:

• Essential cookies: Required for basic site functionality, such as remembering your theme preference (dark/light mode)
• Analytics cookies: Help us understand how visitors use our site so we can improve it
• Functional cookies: Enable features like our AI chat widget and visitor tracking for personalized service

You can control cookies through your browser settings. Disabling cookies may affect some site features.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and fulfill service requests and subscriptions
• Send you relevant communications, including service updates and marketing (with your consent)
• Conduct website audits and generate performance reports you have requested
• Analyze usage patterns to improve our website and user experience
• Protect against fraud and unauthorized access

5. Third-Party Services

We work with trusted third-party service providers to operate our business. These include:

• Stripe: Payment processing (PCI-DSS compliant)
• GoHighLevel: CRM and marketing automation
• Google: Analytics, fonts, and workspace services
• Twilio: Phone and SMS communication services

These providers have their own privacy policies and are contractually obligated to protect your data.

6. Data Sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share information:

• With service providers who assist in operating our business (as described above)
• When required by law, regulation, or legal process
• To protect the rights, safety, or property of KrushFlow, our clients, or the public
• In connection with a business transfer, merger, or acquisition

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:

• Contact form submissions: Retained for the duration of our business relationship plus 2 years
• Website audit data: Retained for 1 year after generation
• Analytics data: Aggregated and anonymized after 26 months
• Payment records: Retained as required by applicable tax and financial regulations

You may request deletion of your personal data at any time by contacting us.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted connections (HTTPS), secure data storage, and access controls.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

• Email: ron@krushflow.com
• Phone: (270) 201-9574